Sling Bags
Frequently Asked Questions
What materials are your sling bags made from?
Our sling bags are made from high-quality fabrics with sturdy stitching and premium hardware.
Are the sling bags handmade or machine-made?
Most designs include handcrafted detailing, while the base construction is machine-stitched for durability.
Are DDQ sling bags durable for daily use?
Yes, they are designed to handle everyday wear with strong stitching and quality materials.
Are the bags water-resistant?
They offer light splash resistance but are not fully waterproof.
Will the colours fade over time?
The colours are long-lasting, but extended exposure to direct sunlight over time may cause slight dulling or natural fading in some beads.
Do the sling bags come with adjustable straps?
Some sling bags come with adjustable straps, while others have a standard strap length. We recommend checking the product dimensions and details before placing your order.
Is the strap long enough for crossbody use?
Strap length varies by style. While some designs are suitable for crossbody wear, others may be shorter. Please refer to the product description for specific strap details before purchasing.
Are the zippers and hardware sturdy?
Absolutely, every bag uses high-quality, durable hardware.
How much weight can the sling bag hold?
Safe for everyday essentials, but not meant for very heavy items. Smoothly up to 1 kg.
Are the bags lightweight?
Yes, they’re light, comfortable, and easy to carry all day.
Do the colours look exactly like the product photos?
Yes, we display accurate colours, but slight variations may occur due to screen settings.
Is the embroidery delicate or long-lasting?
Our embroidery is strong, detailed, and made to last.
How do I clean my sling bag?
We recommend dry clean only for most of our products. For bags with artificial leather, gently clean using wet wipes or a damp cloth. Do not use a washing machine under any circumstances, as it may damage the product.
Are the bags easy to maintain?
Yes, they require simple, low-effort care.
Can the sling bag fit my phone, wallet, keys, and essentials?
Our bags are designed to comfortably hold everyday essentials. For smaller bags, we recommend checking the width in advance, as phone sizes may vary.
What are the dimensions of the sling bag?
Dimensions are listed on each product page for clarity.
Are the sling bags suitable for college students?
Yes, they’re practical, trendy, and roomy enough for student essentials.
Are they suitable for office/work use?
Definitely, many designs pair well with office outfits.
Are your sling bags travel-friendly?
Yes, they’re compact yet spacious, perfect for travel.
Do the bags have multiple compartments?
Many designs include inner and outer pockets for easy organisation.
Are the bags safe for carrying valuables?
Yes, secure zippers and structured design keep items safe.
Do you offer different size options?
Some collections come in mini and standard sizes.
Do you restock sold-out designs?
Popular designs are often restocked; others may be limited edition.
How often do you launch new sling bag collections?
We drop fresh collections regularly throughout the year.
Are DDQ designs exclusive?
Yes, all DDQ designs are exclusive to our brand. Each design is thoughtfully created by our in-house team, with prints and patterns carefully developed to complement the embroidery process. Every piece is unique and crafted exclusively for DDQ.
Are there slight variations in handmade pieces?
Yes, minor variations are natural and highlight handcrafted quality.
Do you offer customisation?
We offer customization only on products listed under our Personalised Gifts section, where you can get names added to selected items. For other products, customization may be considered for bulk or large-quantity orders.
Can I gift a sling bag to someone?
Absolutely, they make thoughtful, stylish gifts.
Can I add a gift message to my order?
Yes, you can add a personalized gift note at checkout.
Do you offer gift wrapping?
Yes, premium gift wrapping is available as an add-on.
Do you provide COD (Cash on Delivery)?
Yes, COD is available on most orders.
What payment options do you accept?
We accept UPI, cards, net banking, wallets, and COD.
How long does delivery take?
Delivery usually takes 3–7 working days depending on location.
Do you ship all over India?
Yes, we ship across India.
Do you offer international shipping?
Yes, we do offer international shipping. Please contact us on WhatsApp with your shipping details. Orders are shipped via India Post, and shipping charges are to be borne by the customer. Currently, international orders cannot be placed directly through our website.
Can I track my order?
Yes, tracking details are shared once the order is dispatched.
What happens if my order arrives damaged?
Contact us immediately and we will arrange a replacement.
Can I return or exchange a sling bag?
Returns or exchanges are accepted only in case of an issue with the product. Terms and conditions apply.
Please ensure you notify us within the specified timeframe as mentioned in our return policy.
What is the return policy?
You can initiate a return/exchange within the specified window—details are on the website.
Are there any warranty terms for stitching or hardware?
We assist with any manufacturing defects within a limited period.
Are your sling bags ethically produced?
Yes, our pieces are responsibly crafted with fair practices.
Do the bags come with adjustable metal or fabric straps?
Depending on the design, we offer both metal and fabric strap options.
Are prints and embroidery colour-fast?
Yes, they are made to remain colour-stable with normal use.
Do you offer bundle or combo discounts?
Yes, selected combos and bulk deals are available.
Are there festive discounts on sling bags?
Yes, we offer special festive and seasonal sales.
Do you accept bulk orders for events or gifting?
Yes, bulk and corporate gifting orders are welcome.
How do I choose the right sling bag size?
Check the dimensions and pick one based on your daily essentials.
Can I pair a sling bag with matching DDQ accessories?
Yes, many collections include matching wallets, covers, and pouches.
Are the bags suitable for teenagers?
Yes, teens love our trendy and lightweight designs.
How can I contact customer support for help?
You can reach us via email, WhatsApp, or the contact form on our website.

