Name Pouches
Frequently Asked Questions
What can I customise on the pouch?
You can customise only the name/text on the pouch.
Are the pouches handmade?
Yes, they are 100% handmade.
Is the pouch made to order?
Yes, each pouch is made after your order is placed.
When does the production start?
Production starts after your name is embroidered and you approve the artwork.
How long does the process take?
It takes up to 7 days after approval.
Will I get a preview?
Yes, we WhatsApp you the final artwork preview.
Why does the font size reduce for long names?
Because there is limited space on the pouch, so longer names need smaller fonts.
Will I get the embroidery size details?
Yes, it is shared on WhatsApp.
Can I change the design?
No, only the name is customisable, design remains fixed.
Can I change bead colours?
Yes, you can mention preferred bead colours while ordering.
Is WhatsApp communication mandatory?
Yes, artwork approval happens through WhatsApp.
What if I don’t approve the artwork?
You can request changes before final production begins.
Can I cancel after approval?
Cancellation is not possible once production has started.
Do you share progress updates?
No, only the artwork preview and final product are shared.
What material is the pouch made of?
It is made of handloom fabric and faux leather.
What type of closure does it have?
It has a CFC zipper closure.
What kind of fittings are used?
It uses brush brass fittings.
How many zips does the pouch have?
1 main zip + 1 inner zip pocket.
Is the embroidery done by hand?
Yes, the embroidery is hand-stitched.
Is the pouch durable?
Yes, due to sturdy handloom fabric and faux leather.
Is the embroidery secure?
Yes, it is tightly stitched and long-lasting.
Does the pouch have a lining?
Yes, it has an inner lining with a zip pocket.
Is the pouch lightweight?
Yes, it is easy to carry.
Is the pouch good for gifting?
Yes, it makes an excellent personalised gift.
Will the final product match the preview?
Yes, it closely matches the approved artwork.
Are colours exactly like the photo?
Slight variations may occur due to handmade process.
Can I add extra motifs?
No, only the name is customised.
Does the pouch come in one design?
Yes, the design remains fixed.
Can I choose the embroidery font?
Basic font available; major changes are not offered.
Is the pouch available in multiple colours?
Colour options are as per the listed product.
Is it suitable for travel?
Yes, it is compact and travel-friendly.
How do I share my name for embroidery?
You have the option to enter it during checkout or send on WhatsApp.
What if I spell the name wrong?
We embroider exactly what you provide, so double-check.
Is the artwork preview mandatory?
Yes, production starts only after approval.
Can I order multiple personalised pouches?
Yes, but each requires a separate order.
Do you accept bulk orders?
Yes, bulk orders can be discussed via WhatsApp.
Is COD available?
Depends on your store policy.
Do you ship pan-India?
Yes, shipping is available across India.
Is packaging safe for handmade items?
Yes, each pouch is carefully packed.
How do I clean the pouch?
Wipe gently with a dry or slightly damp cloth.
Should I wash it?
No, avoid washing; only wipe clean.
Will embroidery fade?
No, it is made with durable threads.
Can I use the pouch daily?
Yes, it is designed for regular use.
Is the pouch water-resistant?
Light moisture is fine, but avoid soaking.