Frequently Asked Questions
Can I personalise the passport cover?
Yes, the name on the cover can be personalised.
Is the name embroidered or printed?
The name is hand embroidered.
Do you share a preview before making?
Yes, you will receive the artwork for approval.
When does the making process begin?
After you approve the artwork.
How long does the production take?
Usually up to 7 days after approval.
Can I change the artwork after approval?
Changes are possible only before production starts.
Do you offer font or design choices?
No, the font and design follow the standard style.
Can I add emojis or extra motifs?
No, only name/text can be customised.
Can I choose thread or bead colours?
You may share colour preferences in the order notes, if available.
Will the embroidery size change for long names?
Yes, longer names have smaller font size due to limited space.
What material is the passport cover made of?
It is made of faux leather and suede fabric.
Is it handmade?
Yes, the cover is 100% handmade.
Is it durable for travel use?
Yes, it is designed for daily and travel wear.
What kind of work is done on it?
It has hand embroidery on the front.
Is the material soft?
Yes, faux leather and suede provide a soft, premium feel.
What are the dimensions?
Approximately H14cm × L10.25cm.
What type of closure does it have?
It has a folded closure.
Does it fit all passport sizes?
It fits standard Indian passports comfortably.
Is it lightweight?
Yes, it is compact and easy to carry.
Does it protect the passport?
Yes, it keeps your passport safe from scratches and folds.
Is there space for cards?
Depends on the individual design shown on the product page.
Does the embroidery affect the passport inside?
No, the inner side remains smooth.
Can I return personalised items?
No, customised products are non-returnable.
Can I cancel my order?
Only before the artwork is approved.
How do I submit the name for embroidery?
Add it during checkout or message after ordering.
Do you accept bulk orders?
Yes, bulk and gifting orders are welcome.
Will the final product look like the preview?
Yes, it closely matches the approved artwork.
Do you ship pan-India?
Yes, shipping is available across India.
Is COD available?
No COD is not available for personalised items.
Is it washable?
No, only wipe clean.
Will the embroidery fade?
No, it is long-lasting and firmly stitched.
Is it water-resistant?
Light splashes are fine; avoid soaking.
How should I store it?
Keep in a dry place, away from direct moisture.
Can I clean the suede part?
Clean gently with a dry cloth.
Does the faux leather peel?
It is durable and designed for regular travel use.