Return and Cancellation Policy

Desi Drama Queen believes that no woman, no matter where she’s from should be denied a good Hand Bag. Hence, there is currently no place in India where a Bag from Desi Drama Queen can't reach.

We understand the importance of receiving your purchased products in the best condition and on time. So we strive hard to do just that on all our Shipping Orders

You can mail all Queries at both ddqbags@gmail.com or at info@desidramaqueen.com

Or give us a ring on 8851787690  anytime between Monday to Saturday  from 10 am to 6 pm.

WhatsApp: +91 88517 87690

And we will make it all Better.

Time for the Send-Off :

  • All Regular products are shipped out within 6-7 working days.

*But if National Holidays, Political Dramas and the Weather being Mean prevents that, we ask for patience. Our Bags are worth the wait.

  • All Customised Orders will be shipped within 10 – 15 days as Originality is Hard Work.

Bill Please :

Cash on Delivery Etiquette :

-      We charge a nominal charge for COD ie Rs 100

  • If your pin code cannot be used for COD, we shall request you to make the payment online.
  • We urge you not to peek into the box without making the commitment to pay first.
  • If the product or packaging has been tampered with, do not accept the order and inform DDQ TEAM Immediately -8851787690 
  • We come to your door with the trust that COD will remain COD (so no credit/debit cards will be accepted) 

 Return Issues :

  • Pictures convey a thousand words so to exchange your purchased product(s) we might request you to share a few images to qualify for an exchange.
  • If you request a return, you must email us within 5 days of receiving your order.
  • We do not Condone the Harassment of our Products so packaging, labels & tags must not be tampered with.
  • Our Products should return to us in the same condition we sent it in.
  • Exchanges will be processed only once the product has been received in our warehouse and has been checked.
  • If our Bags display Bad Behavior and come to you with less than Stellar Quality, we will take them back, otherwise, all Return Products are to be self-shipped back, and packed securely to prevent any damage during transit. 

.      We do not accept returns under the following conditions :

- SIZE NOT AS EXPECTED - We request everyone to go through the dimensions before making the purchase. any returns related to this issue will not be accepted

YOU CHANGED YOUR MIND - In this case, we will request you to self-ship the product and bear the cost. 

Cancel! :

  • The whole order amount will be refunded if the order is cancelled, or if our Bags wandered off and didn’t show up to your mentioned location.
  • The order should be cancelled within 12 hours of the order placed.
  • Preferred Product out of stock? Never Fear, other options will be given. But if that too doesn’t work then your money will be reimbursed.
  •  The company will ensure that any communication of cancellation of an order or any applicable refund will be made within a reasonable time.

    Desi Drama Queen is the brainchild of Krishma Bhagat, a graduate of National Institute of Fashion Technology, who believes the things we carry every day should feel anything but ordinary.

    With a sharp eye for detail and a deep love for colour, craft, and storytelling, She set out to create a brand where everyday essentials feel expressive and impossible to ignore.

    Built on the belief that great design should outlast trends, Desi Drama Queen moves away from short lived fads and mass made sameness. Instead, we create handcrafted pieces with character, made to be loved for years, not just seasons.

    Every product is brought to life by skilled artisans we have proudly worked with for years, with embroidery at the heart of what we do. It is our signature, our language, and the detail that makes each piece feel special.

    We take everyday essentials and turn them into pieces worth noticing. From sunglass covers, makeup bags, phone slings, sling bags, detachable straps, handbags, brooches, and pouches of every kind, our products are designed to be functional, versatile, and full of joy.

    These are the things you reach for every day, so why should they ever feel boring?

    From ready to ship favourites to personalised keepsakes, we create pieces that feel truly yours. Think name pouches, custom backpacks, embroidered initials, one of a kind wall art, and thoughtful gifts made with heart.

    You can also visit us at Khan Market and experience the world of Desi Drama Queen in person.

    Have an idea, a memory, or even just a feeling you want turned into something beautiful? Bring it to us. Give us a little creative freedom, and we’ll work our magic.

    Because at Desi Drama Queen, standing out is never accidental. It stitched into every piece.